Shipping

1. DELIVERY

Subject to stock availability are orders are sometimes custom made and receipt of payment, requests will be processed within 2 weeks and then handed over to a courier company for delivery. Please also note that no PO Box addresses will be accepted as a delivery address. Please ensure that someone will be present to accept the delivery of your order at the residential or business address provided.

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs and will be refunded within 30 days.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards.

Should the Provider exercise this right, the User will receive a full refund with no deductions.